Terms & Conditions

Terms and Conditions of the Academy Contract for All Group Classes, Individual Classes, Intensive courses and Schoolwork Assistance Classes

These General Terms and Conditions of the Academy Contract are an integral part of the academy contracts entered into by the student or their legal representatives (parents, guardians, etc.) hereinafter referred to as “contracting partners” with Learning First British School SL (NIF: B42993535 with registered office at Calle la Caridad 63 Tacoronte), hereinafter referred to as “LFT.” They apply to all courses of study at LFT. By registering for a course of study, the contracting partners declare their agreement with these General Terms and Conditions of the Contract and are bound by them.

Certain LFT services may be subject to separate contractual terms and/or registration forms that complement these General Terms and Conditions of Contract (for example, camps and excursions abroad). These are mentioned separately in relation to the respective service. If these separate and special conditions for individual service areas deviate from the provisions of these General Terms and Conditions of Contract, the provisions of the special conditions shall prevail over the respective provisions of these General Terms and Conditions of Contract.

1. Contract and Obligations of the Contracting Parties

a) The academy contract is accepted by the signature of both the contracting partners and the representative of LFT.
b) The contracting partners are jointly responsible for the obligations incurred through the academy contract. This joint liability will not be eliminated by any subsequent change in civil status.
c) The contracting partners are responsible for the obligations incurred through this academy contract even if the student reaches the age of majority.
d) The contracting partners declare their conformity with the academy rules, the code of conduct, and the academy manual.
e) The contract is a revolving contract and will therefore remain valid each academic year until the contracting partners and/or LFT decide to cancel the contract.

2. Contract and Obligations of LFT

a) All academic courses at Learning First Tenerife have a duration of 10 months (September – June).
b) The academic courses run from September 9, 2024, to June 20, 2025.
c) Intensive courses and individual classes last 3-4 months, and the start/end date of the course is determined before the first class.
d) Classes for students who want help with their schoolwork initially last for 2 months. The start/end date will be determined before the start of the first class. After the 2-month period, students may opt to book for 1-month periods.
e) Classes will be taught by qualified teachers using modern didactic and methodological methods.
f) LFT is responsible for staffing and organizing the classes, and LFT has the right to change the teacher during the term of the academy contract. There is no right to classes with a particular teacher, schedule, or classroom.
g) Acceptance of the academy contract is not a guarantee of achieving the educational goal aspired to.
h) LFT may register its students for official language, music, and mathematics exams, but reserves the right to submit our students if our teachers deem they are not ready to sit for the exam.
i) If it is necessary to change the methods of regular classes (e.g., to distance education) due to official instructions, pandemics, similar events, or force majeure, the classes will be considered conducted, and there will be no right to reductions or refunds for course fees.
j) Data protection, calendar, and automatic payment order forms must be completed and signed before attending your first class.
k) Any updates to the terms and conditions are to be emailed to the contracting partners.

3. Fees/Updated Fees for New Academic Courses

a) Course costs are modified and updated each academic year based on the respective qualifications obtained at LFT in previous years, the corresponding fees, market resources, and consumer price increases (CPI), and are adjusted accordingly.
b) The new fees for the new academic years will be considered accepted and will become an integral part of the renewable contract unless the contracting partners terminate the academy contract for the following year by email or letter within the regular three-month notice period at the end of the school year (June 20, 2025). In the case of late termination, three months’ fees are owed according to the updated price list.
c) If a student joins the academy during the current school year, the academy fees are calculated on a prorated basis. This means that, for example, if they start in January, they will be charged from January onwards. However, the registration fee will be paid as stipulated by the terms and conditions in section 4.
d) Teaching materials are included and covered by the registration fee. Student books are not included and must be purchased before the first class by the contracting parties at the academy.
e) The registration fee is non-refundable and will be charged 3 to 4 business days after both parties have signed the academy contract.
f) Costs for excursions, trips, school camps, exams, exam administration, and certificates, as well as other additional services and activities provided by LFT, are not included in the course cost.

4. Enrolment of New Students:

a) New students (adults or minors) enrolling in any course at LFT have a 4-week trial period, counted in calendar days (28 days).
b) A new student is anyone who has not attended a course at LFT in the previous 5 years.
c) If the contracting partners choose to withdraw from the course within this 4-week trial period (28 calendar days), they may cancel it and only pay for the classes attended.
d) If the contracting partners choose to withdraw from the course within this 4-week trial period (28 calendar days), the registration fee or money paid for books will not be refunded.
e) If a student starts a course between the 1st and 14th of the month, they will be charged the full monthly course fee for that month. If a student starts between the 14th and the 31st of the month, they will be charged 50% of the monthly course fee for that month.
f) The registration fee is reduced to 50% if a student starts a course in May 2025 of the 2024/2025 academic year, but the full registration fee will still be payable at the start of the following academic year.

5. Financial Provisions/Payment Conditions

a. The registration fee is a one-time payment made at the start of the course each year and is non-refundable. It applies to all group courses, individual classes, intensive courses and assistance in schoolwork classes.
b. The course fee is charged monthly, even when there are local, national, and academic holidays and when there are 4 or 5 weeks in a month.
c. All payments will be made exclusively by direct debit.
d. The monthly payment will be deducted from your account in the first week of each month for the same month between the 1st and the 7th. Payment dates are approximate:
i. between September 16th – 20th 2024
ii. October 3rd, 2024
iii. November 4th, 2024
iv. December 3rd, 202 4
v. January 3rd, 2025
vi. February 3rd, 2025
vii. March 3rd, 2025
viii. April 3rd, 2025
ix. May 5th, 2025
x. June 3rd, 2025
e. If your automatic payment is returned, we will attempt to collect it again within three business days, and there will be an additional bank commission charge of €6. Each time the payment is returned, a fee of €6 will be charged up to a maximum of three times. If the bank commission exceeds €6, we will charge 6% of the returned balance up to a maximum of 3 times.
f. If a monthly fee is not paid within the agreed payment term and if LFT has not collected the sum after three attempts, LFT has the right to exclude the student from attending classes until all due fees have been paid. A payment reminder will be sent, and a 10-day grace period will be granted to the contracting partners to make the overdue payment.
g. If payment is still not made after sending a payment reminder and granting a 10-day grace period, LFT may terminate the contract. In the case of termination of the contract, LFT has the right to an administrative fee (€80) and a cancellation fee of three months’ course fees in addition to the provided registration fee. In the case of forced collection of fees, all costs incurred will be borne by the debtor (contractual partner). LFT will charge 3% annual interest on the amount owed.
h. In the event of non-payment after the 10-day grace period, LFT reserves the right to instruct a debt collection agency or another specialized organization (e.g., a law firm or debt agency) to collect the course fees.
i. LFT will only register students for exams if the course fees and/or exam fees due are paid in full at the time of registration.
j. If the course cost has not been paid when the student leaves the academy, LFT reserves the right to withhold certificates and diplomas until they have been paid in full.
k. Missed classes do not release the contractor from their payment obligation; there is no right to a refund.
l. There are no changes in payment arrangements from monthly to weekly/quarterly.

6. Termination of the Enrolment Contract for a New Academic Year by the Contractor

a. The academy contract will be extended for an additional academic year (continuous contract) unless one of the contracting parties terminates it by email or letter with three months’ notice until the end of the school year (June 20, 2025). The date of receipt by LFT is binding for meeting the deadline. The last day to terminate the contract for the next academic year is March 21, 202
b. If you wish to end the course within the last three months of the school year (March 21 – June 20, 2025), you will be charged for each month until June 20, 2025.

7. Termination of the Contract During the Academic Year by the Contractor

a. The academy contract may be terminated by the contracting partners by email or letter with three months’ notice at the end of a month. In such a case, LFT will be entitled to the full amount of the monthly course fees for the entire notice period even if the student is withdrawn from the academy before the end of the contract. For example, if you cancel on February 18, you will be charged for the following 3 months; March, April, and May until May 31.

8. Extraordinary Termination of the Contract by LFT

a. LFT may terminate the Academy contract with immediate effect and without prior notice if;
i. The student has seriously violated the academy’s rules or committed a serious offence.
ii. The student repeatedly misses classes without prior notice.
iii. Other important reasons make the continuation of the school contract unreasonable for LFT.
b. In the event of extraordinary termination of the contract, the Academy has the right to an administrative fee (€80) and a cancellation fee of three months’ course fees in addition to the provided registration fee.

9. Class Schedules, School Holidays, and Public Holidays

a. LFT management will determine class schedules and inform the contracting partners in writing in due time. The contracting partners are responsible for ensuring that the student arrives at school on time for the start of the lesson.
b. LFT will communicate school holidays and local and national holidays before the start of the academic year or when the contracting partners start the course with LFT.
c. All courses will observe all national, local, and academic holidays (2 weeks at Christmas, one week at Carnival, and one week at Easter) that may occur throughout the academic year.
d. An academic calendar is part of this contract; by signing the contract, you agree to have been notified of our academic holidays. The calendar can also be found at www.learningfirsttenerife.com.

10. Course Books and Other Materials

a. Textbooks (student books, activity books, and workbooks) must be purchased before the start of the course. Books can be purchased at LFT.
b. We use a digital platform where students will need to enter the code from their book to access digital resources. The digital code of the books is only valid for one academic year.
c. Students can access the platform using their own iPads at home. Students will use minimal technology in class unless they are in the programming course.
d. Students will be invited to join an LFT class on the digital platform. It is a safe platform for students to use. However, as they are online, underaged students must be supervised by an adult. LFT is not responsible for students’ internet use at home while using the digital platform.
e. The digital platform also allows parents/students to track their progress in the course. To access digital resources, new books must be purchased each year.
f. Students coming to classes for additional help with schoolwork must bring their own books to class.
g. Students must bring their course books, a notebook, and a pencil case with a pen, pencil, eraser, and colours to each class. Students should not bring toys, technology, or any other personal items (such as mobile books, computers, iPad, Air Pods, etc.) other than those already mentioned to the academy. LFT is not responsible for any damage to personal items.
h. Students must bring a bottle of water to each class. If the water runs out during class, they can refill it. Drinking and eating in class are not allowed unless for medical reasons.

11. Absences

a. In case of illness, the contracting partners are obliged to inform the academy of the absence by phone, in writing, or by email.
b. We do not reschedule classes for those students who have missed them for personal reasons or due to the student’s illness. Only those classes that LFT has to cancel or postpone due to unforeseen circumstances are rescheduled.

12. Camps, Additional Activities, and Excursions Abroad

a. LFT will announce these events appropriately and will also obtain the explicit permission of the contracting partners.
b. LFT students will have priority when booking a place in all camps and excursions organized before being made available to students outside the academy. A separate registration form will be required for camps and excursions.

13. Insurance

a) By signing the Academy contract, the contracting partners confirm that the student is insured against the consequences of accidents under mandatory health insurance. LFT has contracted standard basic accident insurance for academic courses at LFT. The contracting partners provide the necessary insurance coverage effective in Spain, including civil liability insurance in particular.

14. Liability

a. LFT will not accept any liability towards the student or third parties, particularly in the event of accidents, losses, personal injuries, property damage, and financial losses of any kind to the extent legally permitted.

15. Information on Adult Students

a. LFT may inform the contractual partners of an adult student about important school matters even without their consent if they pay the school fees.

16. Additional Provisions of Learning First British School SL

a. LFT reserves the right to cancel study courses, schedule variations, specializations, or modules if there are not enough students or other circumstances make it unreasonable to expect LFT to carry them out. Additionally, LFT reserves the right to make changes to study courses or modules for important reasons while safeguarding the legitimate interests of registered students.

17. Final Provisions

a. If individual provisions or several provisions of the academy contract, the General Terms and Conditions of Contract, or their annexes are or become ineffective or invalid, this will not affect the validity of the remaining provisions of the contract. Ineffective or invalid provisions will be interpreted or replaced in such a way as to come as close as possible to the intended purpose of these agreements in a permissible manner. The same shall apply to gaps in the contract.
b. Agreements between LFT and the contracting partners, as well as their supplements and modifications, require written form to be effective.
c. Spanish law applies to all legal relations with LFT. The place of jurisdiction is the registered office, and LFT also has the right to take legal action against the contracting partners at their place of residence.

18. Data Protection

In accordance with the Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD 3/2018) and the General Data Protection Regulation (GDPR EU 2016/679), we inform you that personal data that may be included in this document or those that may be collected during the course of the relationship will be included in files owned by Learning First British School SL. They may be communicated to third parties exclusively for the provision of the agreed service. The processing of such data is for establishing the contractual relationship with this Company. Legitimation is carried out through the consent of the interested party. You may exercise your rights of access, rectification, opposition, limitation, portability, and deletion under the terms provided by current legislation or consult the additional and detailed information on Data Protection by contacting the company.